Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise friendly staff and beautiful facilities. Food quality is polarized. Major complaints include outdated rooms, AC failures, inconsistent housekeeping, mosquitoes, and smoking near pools.

Dimension scores · cross-source

Location8.8

Service8.4

Rooms8.3

Cleanliness8.1

Facilities7.9

Value7.5

Wi-Fi7.2

＋ PraisedFriendly and attentive staff · Abundant and tasty food options · Good value for money · Spacious and clean facilities

－ ComplaintsAging facilities needing renovation · Excessive smoking in public areas · Inconsistent room cleaning · High mosquito presence

KEYSuitable for those valuing service and views. Expect issues with room maintenance, cleaning consistency, and mosquitoes.

FAQ · grounded in hotel data & reviews

locationHow is the location? What conveniences are nearby?＋

Located in Atacames near the beach and attractions. Guests rate the location highly at 8.8 for its convenience and scenery.

diningWhat are the dining options and quality like?＋

Features an on-site restaurant and 24-hour room service. Reviews are mixed; some praise variety while others complain about repetitive or poor quality food.

serviceHow is the staff service?＋

Staff service is highly praised with a score of 8.4. Guests consistently appreciate the friendly and attentive service, a key highlight of the stay.

roomWhat is the condition of the rooms? Any common issues?＋

Room facilities score 8.3 but show signs of aging. Common complaints include AC failures, dampness, mosquitoes, and inconsistent housekeeping like unchanging sheets.

facilityWhat main facilities and entertainment are available?＋

Offers a seasonal outdoor pool, fitness center, free WiFi, and meeting rooms. Smoking near pools is a complaint, and some guests find entertainment lacking.

policyWhat are the check-in/out times? Are pets allowed?＋

Check-in is at 11:00 and check-out at 12:00. Pets are allowed. The hotel offers 24-hour front desk, luggage storage, and free self-parking.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Economy Triple Room, Multiple Beds, Non Smoking

up to 3

1 Double Bed and 1 Twin BedFood & Drink - 24-hour room serviceBathroom - Private bathroom, shower, and rainfall showerheadNeed to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Family Double Or Twin Room, Multiple Beds, Non Smoking

up to 4

1 Double Bed and 2 Twin BedsOverlooking the pool Food & Drink - 24-hour room serviceBathroom - Private bathroom, shower, and rainfall showerheadNeed to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Standard Room, Multiple Beds, Non Smoking

up to 5

1 Double Bed, 1 Twin Bunk Bed and 1 Twin BedFood & Drink - 24-hour room serviceBathroom - Private bathroom, shower, and rainfall showerheadNeed to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Facilities · 14

All facilities & services listed by the hotel (aggregated across sources).

Meeting roomsFitness facilities24-hour front deskLuggage storageFree WiFiOutdoor pool - seasonalFitness facilitiesMeeting roomsElevatorSmoke-free propertyAirport transportation - pickup (surcharge)Tours/ticket assistanceFree self parkingHousekeeping on request