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citizenM Amstel Amsterdam

★★★★·9.4/ 10Excellent
ccitizenM·Marriott Bonvoy·Hotels
Check-in 02:00 PM / out 11:00 AM
Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outFacilities for disabled guestsPrivate check-in/check-outAll 32 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. The hotel offers reception assistance, including safety deposit boxes, to ensure guest satisfaction. The hotel's daily housekeeping ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Start your day stress-free at citizenM Amsterdam Amstel as breakfast is made available for you on the premises.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 305 guest reviews · multi-source · as of 2026-07-19

Guests praise the friendly staff, excellent metro location, and comfortable beds with high-tech iPad controls. Main complaints involve small room sizes, limited storage, and specific bed layouts surrounded by walls that hinder access. Occasional issues include slow iPad response and missed cleaning services.

Dimension scores · cross-source

Service9.8
Cleanliness9.2
Value9.0
Location9.0
Surroundings9.0
Facilities8.9
PraisedAttentive and friendly staff · Excellent location near metro and trams · Clean rooms with comfortable beds · iPad smart controls and modern amenities
ComplaintsCompact rooms with limited luggage storage · Some rooms lack windows or cannot be opened · Bathroom lighting relies on tablet at night · No kettle or tea/coffee facilities in room

KEYIdeal for solo travelers/couples valuing transit and tech. Avoid wall-surrounded beds. Not suitable for those needing spacious rooms.

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