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Four Points by Sheraton Makkah Al Naseem

★★★★·8.7/ 10Recommended
FFour Points by Sheraton·Marriott Bonvoy·Hotels
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 57 facilities +
Review
Official

Enjoy recreational amenities such as a fitness center and garden views. This hotel also offers complimentary Wi-Fi, concierge services, and a banquet hall. Savor Middle Eastern cuisine at Al Sharq Restaurant, one of the hotel's two restaurants, or take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self-parking is available onsite. Stay in one of 1, 136 guest rooms featuring LED televisions. Each room includes a pillowtop bed, complimentary Wi-Fi, and satellite programming. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. The hotel is centrally located in Mecca, within a 15-minute drive of the Kaaba and the Great Mosque of Mecca. It's also 8. 3 miles from the Abraj Al-Bait Towers and 9. 2 miles from the Well of Zamzam. Nearby attractions include Al-Rajhi Mosque (0. 3 mi), King Abdullah Medical City (1. 3 mi), and Makkah Mall (1. 7 mi). The nearest major airport is King Abdulaziz International Airport (JED), 67. 8 mi away.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 148 guest reviews · multi-source · as of 2026-07-23

Guests praise the new facilities, spacious clean rooms, and excellent breakfast value. Staff are generally helpful. Main complaints involve the distance to Haram, unreliable shuttle schedules, poor Wi-Fi, and occasional rude reception service during booking disputes.

Dimension scores · cross-source

Location8.6
Rooms8.5
Cleanliness8.4
Surroundings8.4
Service8.3
Facilities8.3
Value8.1
Wi-Fi7.9
PraisedExcellent location · Friendly staff service · Convenient nearby amenities · Friendly and helpful staff
ComplaintsAging facilities · Hygiene and odor issues · Small and depressing rooms · Unprofessional reservation communication

KEYSuitable for budget travelers driving or using shuttles. Accept distance to Haram; check transport reliability.

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