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Holiday Inn Express & Suites Plano East - Richardson by IHG

★★★·8.7/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2019-01-24 opened· 122 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleAir conditioningSwimming poolLift / ElevatorAll 66 facilities +
Review
Official

The Holiday Inn Express & Suites Plano East Richardson welcomes you! We are thrilled that you have chosen our property and want your experience with us to be extraordinary! We will extend every effort to ensure your stay is as enjoyable as possible. Enjoy a daily complimentary hot breakfast that includes fresh made bagels, eggs or omelets, bacon or sausage and biscuits, muffins, fresh fruit and pancakes. Travelers looking to satisfy their sweet tooth can reach for the hot cinnamon rolls. The hotel provides a vast amount of complimentary amenities including a 24-hour Business Center, 24-hour Fitness Center, guest room and lobby Wi-Fi access, and an on-site guest self-laundry facility. Holiday Inn Express and Suites Plano East Richardson being conveniently located minutes away from Walmart, Sam's Club, Target, make grocery shopping a breeze. Relax and unwind outdoors by our patio or indoors in our indoor heated pool. Holiday Inn Express and Suites Plano East hosts sports teams including soccer, football, basketball, softball, volleyball and lacrosse are hosted regularly in and around Plano.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 317 guest reviews · multi-source · as of 2026-07-10

Guests praise the convenient location, clean rooms, friendly staff, and good breakfast. Common complaints involve rude front desk staff, mismatched room bookings, broken or closed pools, and room odors or maintenance issues.

Dimension scores · cross-source

Value9.6
Cleanliness9.6
Service9.5
Location9.3
Facilities9.3
PraisedClean and comfortable rooms · Friendly and helpful staff · Good breakfast quality · Newer facilities
ComplaintsFront desk service errors · Unheated or poor quality pool · Room type mismatch · Cleaning or maintenance issues

KEYSuitable for those valuing location and cleanliness. Verify room details beforehand, avoid pool maintenance periods, and expect inconsistent front desk service.

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