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Pacha Tulum Boutique Hotel

★★★★·8.9/ 10Recommended
·Bed and breakfasts
Full-service spa24-hour front deskGardenLuggage storageTerraceFree WiFiAll 20 facilities +
Review
Official

The hotel has free wireless Internet access and concierge services upon request. Satisfy your appetite at the hotel's bar/restaurant located right next door. Relax with your drink by the pool, chill area or patio. Amenities include a 24-hour front desk, luggage storage, and a small alcove with some books. You can take advantage of a paid airport shuttle (available 24 hours a day) and free public parking in front of the property. Feel at home in one of the 13 air-conditioned rooms. Private bathrooms with hot and cold water showers have complimentary toiletries and hairdryers. Amenities include safes and desks, and housekeeping is performed daily. In addition, each guest receives a bottle of water, coffee, sugar and tea.

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Guest scores & sentiment

From 195 guest reviews · multi-source · as of 2026-07-23

Guests praise the warm staff, clean rooms, and free bikes. Location is convenient; internal courtyard is quiet despite main road proximity. Breakfast is liked. Complaints focus on occasional maintenance issues, odors, noise, and front desk payment/communication errors.

Dimension scores · cross-source

Service9.5
Wi-Fi8.9
Value8.8
Rooms8.7
Cleanliness8.6
Location8.4
Facilities8.4
PraisedExcellent location · Friendly staff · Clean and tidy · Warm and professional service
ComplaintsNoise issues · Damp/moldy smell · Facilities/service mismatch · Severe road noise

KEYGood for budget travelers valuing service. Check room location if noise-sensitive, verify payments, and bring earplugs.

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