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Novotel Pontianak Convention Centre

★★★★·9.3/ 10Excellent
NNovotel·ALL - Accor Live Limitless·Hotels
📍Jalan Budi Karya No. 88, Benua Melayu Darat · Pontianak ↗
📞+625615628888
Check-in 02:00 PM / out —
Offsite parking discounted rates availableClubhouseAir conditioningFamily roomsLift / ElevatorLuggage storageAll 37 facilities +
Review
Official

Novotel Pontianak Convention Centre is a contemporary hotel that blends modern design with local texture and tones. It lies in the heart of Pontianak business and lifestyle district, only steps from Ayani Mega Mall, Katedral Pontianak, and Alun Alun Ka...

04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-20

Guests praise the strategic location, spacious clean rooms, friendly staff, and excellent breakfast. Common complaints include delayed room readiness during peak times, staff errors regarding booking details (e.g., breakfast inclusion), poor drainage in specific rooms, and external noise.

Dimension scores · cross-source

Value9.5
Facilities9.5
Cleanliness9.5
Location9.4
Surroundings9.0
Service6.5
＋ PraisedNew facilities and spacious clean rooms · Friendly and helpful staff · Family-friendly with good kids' facilities · Rich breakfast variety
－ ComplaintsBreakfast taste/variety needs improvement · Staff training gaps causing service errors · Noise disturbances (music/alarm) · Check-in delays or breakfast inclusion confusion

KEYIdeal for families and business travelers. Confirm breakfast inclusion and room type early; avoid peak check-in times to reduce wait. Sensitive guests should check noise levels.

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