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Sangay Spa Hotel

★★★★·8.6/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsBBQ facilitiesAll 103 facilities +
Review
Official

For 60 years, the family-owned Sangay Spa Hotel has been an iconic Baños landmark, renowned for its excellent service and accommodations. Situated across from the Cascada de la Virgen and Baños de Agua Santa's thermal pools, the hotel is nestled in a natural paradise known for the warmth and friendliness of its people.

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Guest scores & sentiment

From 253 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location near waterfalls, excellent breakfast, and friendly staff. Common complaints involve small/noisy rooms, outdated facilities, inconsistent pet policies, and pool temperature issues.

Dimension scores · cross-source

Location9.6
Service9.1
Facilities9.0
Cleanliness9.0
Surroundings9.0
Value8.5
PraisedBeautiful waterfall views · Excellent breakfast · Helpful and friendly staff · Convenient location near thermal pools
ComplaintsHot rooms/lack of AC · Noise disturbances · Outdated facilities/poor maintenance · Chaotic spa management

KEYSuitable for those valuing views and breakfast. Request specific room types to avoid noise; expect some facility wear.

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