Name: Santa Lucia House - Forum
Address: Presidente Borrero 10-91 y Mariscal Lamar, Cuenca, EC

Official

Enjoy stunning terrace views at Santa Lucia House - Forum, a hotel in the heart of Cuenca's downtown area, just a short walk from Plaza Rotary Market and the Esqueletologia Museum. Start your day with a complimentary English breakfast, served from 7:00 AM to 10:00 AM. Connect with complimentary Wi-Fi or relax with satellite programming on your flat-screen TV. The hotel offers a 24-hour front desk, multilingual staff, luggage storage, and airport shuttle service (for a surcharge). Free self-parking is available onsite. Each of the 12 guestrooms features a private bathroom with a shower, complimentary toiletries, and a hairdryer, as well as a phone and safe. Housekeeping is provided daily.

04

Guest scores & sentiment

From 191 guest reviews · multi-source · as of 2026-07-13

Guests praise the historic charm, central location, and friendly staff, with good breakfast reviews. Main complaints involve booking confusion (wrong branch assigned), noise from wooden floors, and occasional room odors or outdated facilities.

Dimension scores · cross-source

Service9.2

Cleanliness9.2

Surroundings9.2

Facilities9.1

Value9.0

Location8.6

＋ PraisedExcellent location · Friendly and professional staff · Delicious and abundant breakfast · Charming historic architecture

－ ComplaintsNoisy wooden floors · Poor lighting or rooms facing lobby · Distant or narrow parking · Average sound insulation

KEYIdeal for history lovers. Confirm specific branch (Boutique vs Forum) upon booking. Not recommended for light sleepers due to noise.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Junior Suite

1 × Twin bed / 1 × Double bed28 ㎡up to 3

This suite offers satellite TV, a seating area and a bathroom that will provide free toiletries and a sofa bed is available.

Rates / book on FlyerTrip →

Studio Suite

1 × Twin bed27 ㎡up to 3

1 Queen Bed OR 1 Twin Bed291 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator (on request)Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Desk, safe, and phoneComfort - Daily housekeeping, climate-controlled heating, and ceiling fanNon-Smoking

Rates / book on FlyerTrip →

Twin Room

1 × Twin bed / 1 × Double bed24 ㎡up to 3

This elegant room offers a seating area, satellite TV and a bathroom that will provide free toiletries.

Rates / book on FlyerTrip →

Economy Double Room

1 × Double bed18 ㎡up to 2

1 Double Bed194 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator (on request)Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe and phoneComfort - Daily housekeeping and climate-controlled heatingNon-Smoking

Rates / book on FlyerTrip →

Superior Double Room

1 × Double bed18 ㎡up to 2

This elegant room offers a safe, satellite TV and a bathroom that will provide free toiletries.

Rates / book on FlyerTrip →

Double Room

1 × Double bed15 ㎡up to 2

Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a private entrance, executive lounge access, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit offers 1 bed.

Rates / book on FlyerTrip →

F

Facilities · 57

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceParkingTerracePrivate check-in/check-outShared lounge/TV areaShuttle service (additional charge)Allergy-free roomPublic BathOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyAccess to health care professionals24-hour securityDelivered food - securely coveredSecurity alarmInternet accessExpress check-inNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableSelf parking (surcharge)Airport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GarageHousekeeping on requestNon-smoking roomsTour deskWheelchair accessible

N

Nearby & map

Sights

1

Estadio Alejandro Serrano Aguilar

culture

multi-purpose stadium in Cuenca, Ecuador

1.3km

2

New Cathedral of Cuenca

place_of_worship

church building in Cuenca, Azuay, Ecuador

314m

3

Old Cathedral of Cuenca

place_of_worship

church in Ecuador

263m

4

Tumebamba

historic

human settlement

1.3km

5

Iglesia de San Alfonso, Cuenca

place_of_worship

church building in Cuenca, Ecuador

142m

6

Parque Calderón

landmark

257m

7

Iglesia de San Francisco, Cuenca

place_of_worship

church building in Cuenca, Ecuador

488m

8

Church San Blas

place_of_worship

church building in Cuenca, Ecuador

646m

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.