Search cities, hotels, brands…
1 / 24

Matsuzakaya Honten

★★★★·9.4/ 10Excellent
·Ryokans
Offsite parking discounted rates availableAir conditioningLuggage storageMassage servicesParkingTerraceAll 34 facilities +
Review
Official

Enjoy a relaxing stay at Matsuzakaya Honten, a traditional Ryokan in Hakone's Ashinoyu area. Take advantage of on-site amenities including complimentary Wi-Fi, an arcade/game room, gift shops, and a cozy fireplace in the lobby. Savor local cuisine for breakfast at the on-site restaurant and unwind in one of the 22 guestrooms featuring minibars, flat-screen TVs, and private bathrooms with hair dryers and slippers. Additional conveniences include safes, desks, and daily housekeeping. The Ryokan also offers a 24-hour front desk, multilingual staff, luggage storage, and free self-parking. Nearby attractions include Hakone Kowakien Yunessun (4-minute drive) and Lake Ashi (5 minutes).

04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests praise the historic charm, private onsens, and exceptional service. Food is generally loved but has dietary constraints issues. Complaints focus on thin walls, small toiletries, difficult access, opaque extra charges, and rushed checkout.

Dimension scores · cross-source

Rooms9.6
Service9.6
Cleanliness9.5
Facilities9.4
Wi-Fi9.3
Surroundings9.2
Location8.9
Value8.8
PraisedExcellent private onsen experience · Warm and attentive service · Delicious and exquisite dining · Peaceful atmosphere with historical charm
ComplaintsHigh price and value concerns · Strong sulfur smell · Thin walls/poor soundproofing · Minor facility details lacking

KEYIdeal for history/onsen seekers. Note noise, access costs, and dietary needs. Verify fees beforehand.

No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →