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Novotel London Brentford

★★★★·8.7/ 10Recommended
·Hotels
Sustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsNo single-use plastic stirrersAll 84 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-14

Guests praised spacious, clean rooms, pool, and breakfast value. Complaints focused on unsupervised noisy pool, bad smells/hard beds, parking fees, and inconsistent staff service.

Dimension scores · cross-source

Rooms8.9
Cleanliness8.9
Service8.7
Facilities8.6
Surroundings8.4
Value8.3
Wi-Fi8.2
Location8.2
PraisedSpacious and clean rooms · Excellent pool facilities · Rich breakfast options · Good value for money
ComplaintsUnfair parking charges · Cold pool/sauna · Old gym equipment · Rude staff members

KEYGood for value seekers and families. Avoid peak pool hours if sensitive to noise; check parking fees beforehand.

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