Name: Yamagaso
Address: Yumoto 592, Hakone, JP

04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests praise the traditional atmosphere, gardens, and diverse onsens with attentive service. Criticisms focus on high prices, occasional cold/dated rooms, language barriers, limited Wi-Fi, and strict cancellation policies.

Dimension scores · cross-source

Rooms9.2

Service9.2

Location9.2

Facilities9.0

Cleanliness9.0

Wi-Fi8.8

Surroundings8.8

Value7.8

＋ PraisedTraditional ryokan experience and gardens · Attentive staff service · Comfortable onsen and rooms · Convenient location

－ ComplaintsPoor value for money/high price · Strict cancellation policy · Unfamiliar food flavors · Language communication barriers

KEYIdeal for culture seekers. Expect language barriers, confirm meal inclusions, and check heating/policies.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

YAMABUKI -Japanese-Style Room with Hotspring Open Air Bath

5 × Futon Mat46 ㎡up to 5

Guests will have a special experience as the family room features a private open-air bath. The spacious family room provides air conditioning, tatami, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 5 futons.

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TSUKUSHI -Japanese-Style Room with Hotspring Semi-Open Air Bath

4 × Futon Mat40 ㎡up to 4

The quadruple room provides air conditioning, tatami, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 4 futons.

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AOI-Japanese-Style Room with Hotspring Semi-Open Air Bath

4 × Futon Mat33 ㎡up to 4

The quadruple room offers air conditioning, tatami, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 4 futons.

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CHOUJI -Japanese-Style Room with Hotspring Semi-Open Air Bath

4 × Futon Mat33 ㎡up to 4

The quadruple room provides air conditioning, tatami, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 4 futons.

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KARUKAYA -Japanese-Style Room with Hotspring Semi-Open Air Bath

3 × Futon Mat27 ㎡up to 3

The triple room offers air conditioning, tatami, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 3 futons.

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Facilities · 59

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFree beach shuttleHealth or beauty spa nearbyAir conditioningFamily roomsLuggage storageSafety deposit boxFax/photocopyingMassage servicesParkingPrivate check-in/check-outShared lounge/TV areaConcierge serviceKid mealsPublic BathCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyInternet accessJapanese gardenFree beach shuttleNo accessible shuttleOffsite parking discounted rates availableReception hallSelf parking (surcharge)Spa tub (surcharge)Television in common areasVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Health or beauty spa nearbyHousekeeping on requestNon-smoking roomsRoom serviceNon-smoking throughout

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Nearby & map

Sights

1

Kanagawa Prefectural Museum of Natural History

museum

natural history museum in Kanagawa Prefecture, Japan

2.4km

2

Sōun-ji Temple

place_of_worship

Buddhist temple of the Daitoku-ji school sect dedicated to Shakyamuni Triad in Yumoto, Japan

531m

3

Mount Tōnomine

nature

mountain in Japan

1.5km

4

Hakone Open-Air Museum

museum

sculpture garden

4.6km

5

Ishigakiyama Castle

historic

2.7km

6

Mount Ishigaki

nature

Mountain in Odawara, Kanagawa Prefecture, Japan

2.7km

7

Mount Myōjō

nature

mountain in Japan

4.1km

8

Hakone Onsen

nature

onsen

3.9km

1

2

3

4

5

6

7

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.