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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

★★★★·8.6/ 10Recommended
RRIU Hotels & Resorts·RIU Class·property
238 rooms· Check-in 03:00 PM / out 11:00 AM
Comprehensive recycling policyNo single-use plastic strawsNo single-use plastic stirrersNightclubMeeting roomsFitness facilitiesAll 71 facilities +
Review
Official

This luxurious resort boasts a spectacular setting in Montego Bay. The resort is situated overlooking the shimmering waters of the Caribbean Sea, basking in its picture-perfect setting. The resort is located just a short driving distance away from the town and the airport. Guests will find themselves surrounded by ample opportunities for exploration and discovery. This magnificent resort is sure to impress discerning travellers seeking a truly rejuvenating, invigorating experience. The guest rooms are luxuriously designed, immersing visitors in comfort and style. A wide range of first-class facilities and services ensure that the dining, leisure and entertainment needs of guests are fully catered for, to the highest level of excellence. The new exclusive Elite Service by RIU includes the following:- Premium room locations- Access to premium branded drinks at selected bars (lobby bar, chill out bar and wet bar)- Access to reserved pool area with exclusive bar (wet bar)- Access to reserved beach area with exclusive bar (Elite Club Beach)- Access to exclusive restaurants (breakfast a la carte and specialty Elite Club restaurant)- Access to table booking in themed restaurants via Riu App- Upgraded in-room liquor dispenser with premium brands- Upgraded room service, including vegetarian options- Upgraded minibar with snacks and a bottle of wine- In-room aromatherapy- Exclusive welcome gift- Priority access at reception and Elite Club wristband- Guaranteed late check-out until 1 PM, and early check-in subject to availability

04

Guest scores & sentiment

From 89 guest reviews · multi-source · as of 2026-07-20

Guests praised friendly staff, entertainment, and multi-resort access. Common complaints included outdated facilities, cleanliness issues, mediocre food, and airport noise.

Dimension scores · cross-source

Service8.8
Location8.8
Cleanliness8.8
Surroundings8.8
Facilities8.7
Value8.3
PraisedFriendly and attentive staff · Access to multiple properties and all-inclusive dining & entertainment · Clean beach and convenient location · Clean rooms and reliable housekeeping
ComplaintsLimited food variety and lack of authentic Jamaican flavors · Worn room furnishings and missing amenities like thermostats or blankets · Occasional extra charges or paid toiletries · Inconsistent hot water supply

KEYSuitable for those valuing service and entertainment. Expect older facilities and airport noise; book dining early.

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