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Babylon Grand Hotel & Spa

★★★★·8.8/ 10Recommended
·Hotels
2013 opened· 50 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 51 facilities +
Review
Official

At Hanoi Babylon Grand Hotel & Spa, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Hanoi with ease by utilizing the services provided by taxi, car hire and shuttle. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as express check-in or check-out and luggage storage. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hanoi Babylon Grand Hotel & Spa. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. A delightful breakfast is the perfect way to begin your day, and at Hanoi Babylon Grand Hotel & Spa, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.

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Guest scores & sentiment

From 136 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the prime location near the Old Quarter and West Lake, along with an extensive breakfast buffet. Staff receive exceptional acclaim for being friendly, multilingual, and highly accommodating with tours and check-ins. Minor complaints focus on hallway cleaning noise, occasional soundproofing issues, and isolated plumbing concerns, though these do not detract from the overwhelmingly positive experience.

Dimension scores · cross-source

Location9.2
Value9.1
Service9.0
Cleanliness8.7
Facilities8.6
Surroundings7.4
PraisedFriendly and professional staff · Excellent breakfast variety · Prime location near attractions · Spacious and clean rooms
ComplaintsNoise from nearby renovation · Hallway noise during cleaning · Occasional hot water or ventilation issues · Coffee may be too strong

KEYIdeal for travelers prioritizing service, convenience, and dining. Light sleepers should request a quiet floor, and guests may want to verify room condition upon arrival.

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