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smartments Hamburg Hamm

★★★★·8.4/ 10Recommended
·Hotels
99 rooms
Air conditioningLift / ElevatorExpress check-in/check-outFacilities for disabled guestsAllergy-free roomEmergency cord in bathroomAll 27 facilities +
Review
04

Guest scores & sentiment

From 285 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime location, spacious modern apartments, and convenient self-service setup. Main complaints involve inconsistent cleanliness, narrow beds, hard mattresses, and limited staff support due to the contactless concept.

Dimension scores · cross-source

Cleanliness9.3
Value9.0
Facilities9.0
Service8.4
Surroundings8.4
Location8.3
PraisedExcellent location near transit · Modern and fully equipped facilities · Convenient self-check-in · Quiet neighborhood
ComplaintsNarrow or hard beds · Poor AC performance or noise · Lack of front desk staff · Occasional cleaning issues

KEYSuitable for long stays or drivers. Sensitive guests should verify bed width and AC performance beforehand.

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