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The Grand Platinum Jakarta

★★★★★·9.1/ 10Excellent
·Hotels
2025 opened · 2025 renovated· 252 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities24-hour front deskLuggage storageFree WiFiConcierge serviceDesignated smoking areaAll 13 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the exceptional, attentive staff and spacious, modern rooms. The breakfast buffet receives widespread acclaim for its variety and quality. Main drawbacks include the remote location with heavy traffic, limited nearby amenities, and noticeable street noise due to inadequate soundproofing. Occasional inconsistencies in breakfast restocking and minor facility details are noted. Overall, it offers a highly satisfactory luxury experience.

Dimension scores · cross-source

Cleanliness9.6
Service9.5
Value9.4
Facilities9.3
Location8.8
Surroundings8.6
PraisedHigh value & spacious/clean rooms · Friendly & attentive staff · Excellent special occasion surprises · Varied breakfast selection
ComplaintsSlow food service & poor replenishment · Inconvenient parking & stuffy basement · Traffic noise disturbance · Facility maintenance issues

KEYIdeal for travelers prioritizing premium service and comfort. Request high-floor or non-street-facing rooms for better sleep, and plan transit routes to avoid peak traffic congestion.

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