Grand Serpong Hotel
Guest scores & sentiment
From 150 guest reviews · multi-source · as of 2026-07-18
Guests praise the strategic location, spacious rooms, friendly staff, and varied breakfast. Major complaints focus on poor pool maintenance (broken tiles causing injuries, cloudy water), aging facilities (peeling wallpaper, faulty lights), and weak evening Wi-Fi.
Dimension scores · cross-source
KEYSuitable for families valuing space and breakfast. Be aware of pool safety hazards and aging facilities; avoid evening Wi-Fi use.
Room types · 5
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Deluxe Double Room, City View
<p><strong>1 King Bed</strong></p><p>484-sq-foot room with city views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 32-inch TV with cable channels</p><p><b>Food & Drink</b> - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and towels</p><p><b>Practical</b> - Safe, phone, and iron/ironing board (on request)</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Family Triple Room, City View (Family 2 Bedroom)
<p><strong>1 Large Twin Bed and 1 King Bed</strong></p><p>484-sq-foot room with city views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 32-inch TV with cable channels</p><p><b>Food & Drink</b> - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and towels</p><p><b>Practical</b> - Safe, phone, and iron/ironing board (on request)</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Superior Single Room, City View
<p><strong>1 King Bed</strong></p><p>280-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 32-inch TV with cable channels</p><p><b>Food & Drink</b> - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and towels</p><p><b>Practical</b> - Safe, phone, and iron/ironing board (on request)</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Superior Twin Room, City View
<p><strong>2 Large Twin Beds</strong></p><p>280-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 32-inch TV with cable channels</p><p><b>Food & Drink</b> - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and towels</p><p><b>Practical</b> - Safe, phone, and iron/ironing board (on request)</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Family Apartment, City View (Family 3 Bedroom)
<p><strong>2 Twin Beds and 1 King Bed</strong></p><p>Overlooking the city</p><br/><p><b>Layout</b> - 3 bedrooms, living room, and sitting area</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 32-inch TV with cable channels</p><p><b>Food & Drink</b> - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and towels</p><p><b>Practical</b> - Desk, safe, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Facilities · 19
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.