Guest scores & sentiment

From 271 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime riverside location, spacious rooms, stunning views, and excellent pool facilities. Service is generally friendly but inconsistent, with some staff appearing cold or slow. Common complaints include poor soundproofing, aging fixtures like showers, minor cleanliness oversights, and variable restaurant service.

Dimension scores · cross-source

Location9.4

Cleanliness9.0

Facilities8.7

Service8.6

Value8.2

＋ PraisedPrime riverside location · Spacious and clean rooms · Friendly and helpful staff · Varied breakfast options

－ ComplaintsPoor soundproofing · Inconsistent breakfast quality · Facility maintenance issues · Inconvenient parking

KEYIdeal for scenic leisure travelers. Book high-floor river rooms to avoid noise; avoid connecting rooms if sensitive to sound. Expect some facility aging and variable service responsiveness.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room with City View

2 × Queen bed35 ㎡up to 3

Features air conditioning, private bathroom, mini-bar, and flat-screen TV. It offers views of the city.

Rates / book on FlyerTrip →

Double Room with River View

2 × Queen bed35 ㎡up to 3

Features air conditioning, private bathroom, mini-bar, and flat-screen TV. It offers views of the river.

Rates / book on FlyerTrip →

Superior Double Room

1 × Extra-large double bed (Super-king size)35 ㎡up to 2

The unit offers 1 bed.

Rates / book on FlyerTrip →

RoomSuperior Double Room

Superior Double Room

1 × Extra-large double bed (Super-king size)35 ㎡up to 2

The unit offers 1 bed.

Rates / book on FlyerTrip →

F

Facilities · 72

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFacilities for disabled guestsIroning serviceMassage servicesParkingTerraceSolariumShared lounge/TV areaShuttle service (additional charge)Concierge serviceKid mealsKids' outdoor play equipmentPublic BathOutdoor furnitureFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsCCTV outside propertyFace masks for guests available24-hour securityKey card accessInternet accessJapanese gardenFitness facilities (surcharge)Express check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableCasino nearbyPool sun loungersReception hallSelf parking (surcharge)Beach umbrellasSnack bar/deliSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GarageFree pool cabanasHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout