Search cities, hotels, brands…
1 / 24

San Agustin Plaza

★★★★·8.6/ 10Recommended
·Hotels
Check-in 12:00 PM / out 10:00 AM
Lift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingIroning serviceAll 56 facilities +
Review
Official

This family-friendly Riviera Maya resort takes pride in providing vacations guests will rave about. The hotel is not only beautiful but absorbs the culture and history of the surrounding area. The property is located on the beach and offers a choice of spacious rooms for a romantic getaway for two or a fun filled family vacation with activities for all ages. Have your morning coffee or a cocktail in the evening on your private balcony with spectacular views. The resort offers a variety of dining options. This is the perfect hotel if you are travelling with children. Innovative activities programe offers children specially designed areas in which to play to their heart's content with activities with other children of their age. For the adults there is a discotheque and a casino along with nightly shows in the theater. Some of the room amenities include complimentary Wi-Fi, room service, and air conditioning. No vacation is complete without spending some relaxation time in the spa, discover all-natural treatments to rejuvenate your mind and body and relieve stress. **Due to the implementation of the CURP (Unique Population Registry Code) registration requested by the Federal Government, implemented as of April 1, 2026, guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process). In the case of minors without official identification, it is essential to present the valid CURP. CURP registration is mandatory only for reservations of guests who are listed as having Mexican nationality.

04

Guest scores & sentiment

From 283 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location, attentive staff, and comfortable rooms with excellent breakfast. Complaints focus on occasional front desk communication issues, unfulfilled booking requests, aging facilities, and thin walls.

Dimension scores · cross-source

Location9.6
Cleanliness9.3
Value9.0
Service8.8
Facilities8.2
Surroundings8.0
PraisedExcellent location · Attentive and professional staff · Rich breakfast with local teas · Comfortable and clean rooms
ComplaintsPoor soundproofing · Dated facilities · Occasional service coordination issues · Booking violations reported

KEYIdeal for those valuing location/service and altitude adaptation. Confirm bookings in advance; sensitive to age/noise should consider carefully.

No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →