Name: Hacienda Dos Ojos
Address: Carretera Federal Tulum Playa del Carmen Parcela 858 Jacinto Pat, Tulum, MX

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Guest scores & sentiment

From 157 guest reviews · multi-source · as of 2026-07-18

Guests praise friendly staff, delicious food, and clean spacious rooms. Main complaints include highway noise, remote location requiring a car, poor maintenance (turbid pool, bad WiFi), and refund disputes.

Dimension scores · cross-source

Value10.0

Service10.0

Facilities10.0

Cleanliness10.0

Location8.2

＋ PraisedExceptionally friendly and attentive staff · Delicious and generous breakfast · Spacious, clean, and comfortable rooms · Close proximity to cenotes and key attractions

－ ComplaintsNoticeable highway traffic noise · Car rental essential; far from beaches · Open parking raises minor security concerns · Small swimming pool

KEYSuitable for self-driving travelers seeking value. Avoid if noise-sensitive or car-free; verify pool status and refund policies.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Studio With Sofa Bed

1 × Extra-large double bed (Super-king size) / 1 × Futon Mat22 ㎡up to 3

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed and 1 futon.

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Superior Twin Room

2 × Double bed20 ㎡up to 4

Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.

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Facilities · 40

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolExpress check-in/check-outParkingTerracePrivate check-in/check-outKid mealsOutdoor furnitureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasKey accessFood delivered to guest roomInternet accessJapanese gardenExpress check-inExercise/lap poolOffsite parking discounted rates availablePrivate picnicsSelf parking (surcharge)Swimming nearbyAccess to nearby indoor poolFree wired internetHousekeeping on requestNon-smoking roomsRestaurant

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Nearby & map

DiningSights

1

Autor

Contemporary, Mexican

$$$$

Autor is quickly writing itself into Riviera Maya's history from its relaxed perch at the luxurious Conrad Tulum Riviera Maya. This kitchen delivers two tasting menus focused on contemporary Mexican cuisine. One is entirely vegetarian, while the other draws on ancient local traditions while simultaneously modernizing and elevating the dishes. Tuna is impeccably presented on a lovely plate with raised edges, and the exquisite pieces, paired with avocado and caviar, as well as fermented daikon, make for an excellent beginning to the meal. Pork belly al pastor is popular in this part of Mexico, b

5.8km

2

Restaurante Juanita

Restaurant

Mexican

2.6km

3

Oscar & Lalo

Restaurant

2.9km

4

Pandano Restaurant

Restaurant

3.3km

5

La Palapa

Restaurant

Mexican

4.1km

6

KAY Beach Club

Restaurant

Bar

6.7km

7

Jungle Fish Beach Club

Restaurant

Bar

9.4km

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.