Name: Grey Family Hotel
Address: Kopaonik bb, Kopaonik, RS

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the prime ski-in/ski-out location, cozy atmosphere, and excellent staff service. While spa and food are generally well-received, complaints focus on limited breakfast variety, poor soundproofing (especially 1st floor), overheating rooms, and lack of international card acceptance.

Dimension scores · cross-source

Wi-Fi10.0

Location9.9

Cleanliness9.9

Rooms9.8

Service9.7

Facilities9.6

Surroundings9.6

Value9.3

＋ PraisedPrime ski location & convenience · Attentive & professional staff · Clean, quiet & comfortable rooms · Well-received dining & breakfast

－ ComplaintsUnstable room temperature control · Limited breakfast variety · Few gym machines · Modest lobby design

KEYIdeal for skiers seeking convenience and coziness. Avoid 1st-floor rooms due to noise, verify payment options, and expect limited breakfast variety.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Apartment

1 × Extra-large double bed (Super-king size)37 ㎡up to 4

This air-conditioned suite offers a seating area, a flat-screen satellite TV and free use of the mini-bar and a tea/coffee maker. The bathroom comes with a shower. Slippers, bathrobe, free toiletries and a hairdryer are included.

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Double Room

1 × Extra-large double bed (Super-king size)24 ㎡up to 2

This air-conditioned room offers a flat-screen satellite TV and free use of the mini-bar. The bathroom comes with a shower. Slippers, bathrobe, free toiletries and a hairdryer are included.

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Facilities · 94

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceCar hireSaunaMassage servicesPacked lunchesParkingTerraceSki storageCurrency exchangePrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Concierge serviceGrocery deliveriesKid mealsHeated poolEntertainment staffOutdoor furnitureFruitsShallow endSpa/wellness center servicesSteam roomBeauty ServicesCoffee Shop on siteHammamHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSmoke alarmsCCTV outside propertyFace masks for guests availableThermometers for guests provided by propertyKey card accessHappy hourIndoor/outdoor poolInternet accessFree beach shuttleFitness facilities (surcharge)Express check-inNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availablePool sun loungersPool toysSecured parkingSelf parking (surcharge)Bicycle-friendly propertySki equipment rentals on siteSki-in/ski-out accessSki lessons on siteSki lift privilegesSki storageSnack bar/deliSnow sports gearSupervised childcare/activitiesSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Access to nearby indoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWater tubing nearbyWine release eventsFree wired internetFront desk (limited hours)GamesGarageGuest education on local ecosystems and cultureFree pool cabanasHealth or beauty spa nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour desk

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Nearby & map

Sights

1

Kopaonik

nature

mountain range in Serbia

2.0km

2

Kopaonik National Park

nature

national park in Serbia

161m

3

Pančić's Peak

nature

highest point in the Kopaonik mountain range

2.0km

4

Jelovarnik

nature

waterfall in Serbia

4.0km

5

Suvo Rudište

nature

mountain in Serbia

1.6km

6

Semeteško jezero

nature

Small lake in Semeteš, Serbia

7.2km

1

2

3

4

5

6

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.