Name: Blue Palm Bacalar - Adults only
Address: AVENIDA 5 ENTRE CALLES 28 Y 30 #960, COLONIA MARIO VILLANUEVA MADRID. BACALAR, QUINTANA ROO, MEXICO., Bacalar, MX

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Guest scores & sentiment

From 145 guest reviews · multi-source · as of 2026-07-23

Guests praise the exceptional service, owner's tips, and pristine facilities. Main complaints involve difficult shower temperature control, cold pool water, limited continental breakfast options, and occasional front desk attitude or late checkout issues.

Dimension scores · cross-source

Rooms9.8

Service9.8

Cleanliness9.8

Surroundings9.8

Facilities9.7

Location9.6

Value9.4

Wi-Fi6.5

＋ PraisedExcellent and abundant breakfast · Friendly and helpful staff · Quiet and comfortable environment · Great location and cleanliness

－ ComplaintsPoor value for money/high price · Outdated or faulty amenities · Inconvenient shower after checkout · Shower pressure or temperature control issues

KEYIdeal for those seeking high-quality service and tranquility. Bring warm clothes if sensitive to water temp; expect limited continental breakfast options.

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Room types · 8

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room with Terrace

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

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Double Room with Terrace

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

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Double Room with Terrace

2 × Twin bed25 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

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Double Room with Terrace

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

Rates / book on FlyerTrip →

King Room with Balcony

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

Rates / book on FlyerTrip →

King Room with Balcony

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

Rates / book on FlyerTrip →

King Room with Balcony

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

Rates / book on FlyerTrip →

King Room with Balcony

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.

Rates / book on FlyerTrip →

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Facilities · 59

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableGuest education on local ecosystems and cultureAir conditioningSwimming poolLuggage storageSafety deposit boxFax/photocopyingMassage servicesParkingTerracePrivate check-in/check-outConcierge serviceAdult onlyPublic BathOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityThermometers for guests provided by propertyInternet accessJapanese gardenFishing nearbyExercise/lap poolOffsite parking discounted rates availablePaddle boating nearbyPool sun loungersScuba diving on siteSnorkeling on siteSpa tub (surcharge)Swimming nearbyTelevision in common areasWine release eventsFree wired internetFront desk (limited hours)Guest education on local ecosystems and cultureHousekeeping on requestNon-smoking roomsRestaurantTour deskNon-smoking throughout