Name: Casa Bugó Arsenal Hotel Boutique en Getsemaní
Address: 9-64 Calle 24, Cartagena de Indias, CO

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Guest scores & sentiment

From 76 guest reviews · multi-source · as of 2026-07-23

Guests highly praise the excellent location, delicious breakfast, and attentive staff. Main complaints focus on windowless rooms causing dampness, and significant noise from nearby bars/streets due to poor soundproofing. Overall, a solid stay for location-focused travelers.

Dimension scores · cross-source

Location9.3

Service9.2

Rooms8.9

Cleanliness8.9

Wi-Fi8.8

Facilities8.7

Value8.4

＋ PraisedExcellent location · Attentive service · Delicious breakfast · Spacious rooms

－ ComplaintsPool maintenance · Dark street at night · Occasional facility issues · Significant noise issues

KEYIdeal for location-focused travelers. Light sleepers should request quiet, windowed rooms and verify soundproofing beforehand.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Suite

1 × Queen bed23 ㎡up to 3

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with city views, this suite also provides a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

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Superior Queen Room

1 × Extra-large double bed (Super-king size)15 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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Standard Room

1 × Queen bed14 ㎡up to 1

This air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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Facilities · 93

All facilities & services listed by the hotel (aggregated across sources).

NightclubHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsIroning serviceHot tub/JacuzziCar hireMassage servicesParkingTerraceCurrency exchangeKaraokePrivate check-in/check-outShuttle service (additional charge)Concierge serviceGrocery deliveriesAllergy-free roomHeated poolEntertainment staffOutdoor furnitureFruitsShallow endFence around poolCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessPub crawlsCooking classInternet accessNightclubNo accessible shuttleNo accessible train station shuttlePool sun loungersPool waterfallRooftop gardenSecured parkingBicycle-friendly propertyBeach yoga on siteSnack bar/deliSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Access to nearby indoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Guest education on local ecosystems and cultureFree pool cabanasHealth or beauty spa nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

DiningSights

1

Restaurante La Casa de Socorro

Restaurant

Seafood

48m

2

Restaurante Bar San Nicolás

Restaurant

66m

3

Restaurante Mar De Las Antillas

Restaurant

Seafood

106m

4

Café del Mural

Restaurant

Café

152m

5

Restaurante Marea

Restaurant

Seafood

179m

6

Quiebra Canto

Restaurant

Bar

180m

7

Di Silvio Trattoria

italian

Italian

249m

8

Casa del Tunel

Restaurant

257m

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.