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Brook Lane Hotel

★★★★·9.3/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorSafety deposit boxFax/photocopyingAll 34 facilities +
Review
04

Guest scores & sentiment

From 484 guest reviews · multi-source · as of 2026-07-10

Guests praise friendly service, clean rooms, and delicious breakfast. Main complaints include lack of in-room tea facilities, no air conditioning, and rare booking mismatches.

Dimension scores · cross-source

Cleanliness9.8
Service9.6
Location9.4
Surroundings9.4
Facilities9.3
Value9.2
PraisedExcellent location and quiet · Spacious, clean, comfortable rooms · Warm, attentive, and personalized service · Delicious and abundant breakfast
ComplaintsInconsistent restaurant service at times · Pillow comfort questioned by some · Potential wait during checkout · Outdated suite facilities/tiny kitchenettes

KEYIdeal for those valuing service and food. Those needing AC or in-room tea facilities should verify requirements beforehand.

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