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Paradisus by Meliá Playa del Carmen - Riviera Maya - All Inclusive

★★★★★·8.4/ 10Recommended
·Hotels
Offsite parking discounted rates availableClubhouseElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningAll 77 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praised personalized staff service, family facilities, and atmosphere. Key complaints included aging maintenance, uncomfortable beds, poor soundproofing, seaweed on the beach, difficult restaurant reservations, slow room service, and key card issues.

Dimension scores · cross-source

Cleanliness8.8
Service8.5
Rooms8.2
Location8.2
Facilities8.2
Wi-Fi8.0
Value7.6
PraisedExcellent personalized and family service · Beautiful facilities and environment · Friendly and helpful staff · Great pools and waterpark
ComplaintsVery slow room service · Beach odor or poor water quality · Crowded breakfast with long waits · Paint smell and mosquito issues

KEYIdeal for families valuing service and kids' activities. Book dining early; expect potential beach seaweed and facility wear. Check room soundproofing and bed comfort.

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