Name: Cape Town Heritage Hotel & Spa
Address: Buitengracht Street 158, Cape Town, ZA

04

Guest scores & sentiment

From 78 guest reviews · multi-source · as of 2026-07-20

Guests frequently praise the central location, heritage architecture, friendly staff, and breakfast. However, many report poor soundproofing, mosquitoes, dampness, outdated or broken amenities, and inconsistent cleaning. Some also mention booking confusion, difficult gate access, and safety concerns, resulting in a mixed experience.

Dimension scores · cross-source

Surroundings9.4

Service8.5

Cleanliness8.1

Location8.0

Rooms7.8

Facilities7.7

Value7.6

＋ PraisedCentral location · Friendly staff · Heritage ambiance · Spacious and comfortable

－ ComplaintsPoor soundproofing · Poor maintenance · Hygiene issues · Parking difficulties

KEYBest for travelers valuing location and heritage charm over modern amenities. Choose upper-floor rooms, confirm bookings early, and secure valuables due to noise and access issues.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

King Suite

1 × Extra-large double bed (Super-king size)50 ㎡up to 2

Featuring 1 bedroom and 1 bathroom, this suite offers a living room and terrace where you can relax. This suite offers air conditioning and a flat-screen TV. The unit has 1 bed.

Rates / book on FlyerTrip →

F

Facilities · 53

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSafety deposit boxFax/photocopyingIroning servicePacked lunchesParkingTerraceBoard games/puzzlesShuttle service (additional charge)Concierge serviceKid mealsOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedSmoke alarmsGuest room sealed after cleaningKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyJapanese gardenNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableReception hallSelf parking (surcharge)Beach umbrellasTelevision in common areasVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFront desk (limited hours)Housekeeping on requestNon-smoking roomsRestaurantTour deskNon-smoking throughout

N

Nearby & map

DiningSights

1

Simply Asia Heritage Square

asian

Thai

399m

2

Apache Spur Steak Ranch

steak_house

Steakhouse

689m

3

KFC

chicken

Fast food

1.0km

4

Col'Cacchio

italian, pizza

Italian

1.1km

5

KFC

chicken

Fast food

1.3km

6

Ocean Basket V&A Waterfront

seafood

Seafood

2.1km

7

Wimpy V&A Waterfront

burger

Fast food

2.1km

8

KFC

Restaurant

Fast food

2.1km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.