Name: Hotel Pance 122 Wellness Spa
Address: Carrera 122 Carrera 122 # 22A -60, Cali, CO

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Guest scores & sentiment

From 145 guest reviews · multi-source · as of 2026-07-18

Guests praise the forest location, SPA facilities, and friendly staff. Food variety is appreciated, though quality varies. Common complaints include significant differences between old and new rooms, poor soundproofing, maintenance issues, and inconsistent cleaning.

Dimension scores · cross-source

Facilities8.6

Surroundings8.6

Location8.4

Service8.3

Cleanliness8.3

Value7.4

＋ PraisedExtensive breakfast buffet · High-quality spa and pool · Attentive and professional staff · Spacious family rooms

－ ComplaintsInconsistent housekeeping · Outdated decor in older wing · Variable dinner quality · Noise and pool management issues

KEYSuitable for families and nature lovers. Book new wing rooms to avoid outdated facilities; sensitive guests should check maintenance details.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Suite

1 × Extra-large double bed (Super-king size)70 ㎡up to 2

This suite's special feature is the hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite provides soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as city views. The unit offers 1 bed.

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Business Double Room

1 × Extra-large double bed (Super-king size) / 1 × Queen bed32 ㎡up to 2

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 2 beds.

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Suite with Spa Bath

1 × Extra-large double bed (Super-king size)32 ㎡up to 2

This suite offers a hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

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Superior Twin Room

2 × Double bed32 ㎡up to 2

Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 2 beds.

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Facilities · 97

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceHot tub/JacuzziCar hireSaunaMassage servicesPacked lunchesParkingTerraceTable tennisCurrency exchangeSolariumPrivate check-in/check-outBoard games/puzzlesShuttle service (additional charge)Grocery deliveriesAllergy-free roomLower bathroom sinkOutdoor furnitureFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmKey card accessMobile app for room serviceInternet accessJapanese gardenFitness facilities (surcharge)Express check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleConcerts/live showsOffsite parking discounted rates availableBulk dispenser for toiletriesPool sun loungersPool waterfallReception hallBilliards or pool tableRooftop gardenSelf parking (surcharge)Beach umbrellasSnack bar/deliSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GamesGolfing on siteHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible

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Nearby & map

DiningSights

1

Domino's Pizza

Restaurant

Pizza

577m

2

Crepes & Waffles

Restaurant

594m

3

Fogón de Leña

Restaurant

640m

4

Pura Casta

Restaurant

1.1km

5

McDonald's

Restaurant

Fast food

1.6km

6

Karen's Pizza

Restaurant

Italian

2.0km

7

Charrua's Parrilla

Restaurant

2.1km

8

Hoi An Restaurante

Restaurant

Vietnamese

2.2km

1

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3

4

5

6

7

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.