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Hotel Castillo Del Mar - 5 Th Ave

Name: Hotel Castillo Del Mar - 5 Th Ave
Address: Calle 26 Norte ESQUINA 5TA AVENIDA, Playa del Carmen, MX

★★★★★·8.3/ 10Recommended

·Hotels

📍Calle 26 Norte ESQUINA 5TA AVENIDA · Playa del Carmen ↗

Air conditioningFamily roomsExpress check-in/check-outTerracePrivate check-in/check-outConcierge serviceAll 42 facilities +

Review

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the central location, spacious clean rooms, and friendly staff. Major complaints involve inconsistent hot water, AC failures, poor Wi-Fi, noise, and broken amenities like fridges/TVs. Some feel photos are inaccurate and value is low.

Dimension scores · cross-source

Location8.9

Service7.9

Cleanliness7.8

Rooms7.7

Value7.7

Facilities7.1

Wi-Fi6.8

＋ PraisedPrime location · Spacious and comfortable rooms · Friendly staff service · Attentive staff service

－ ComplaintsFrequent facility malfunctions · Significant noise disturbance · Hygiene and pest issues · Billing and service disputes

KEYSuitable for budget travelers prioritizing location who can tolerate facility issues. Verify hot water/AC beforehand; avoid if noise-sensitive.

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Room types · 11

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Superior Studio

1 × Extra-large double bed (Super-king size)36 ㎡up to 3

Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. In the kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. Featuring a terrace with garden views, this suite also offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

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Superior Studio

1 × Extra-large double bed (Super-king size)36 ㎡up to 3

Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The fully equipped kitchen features a refrigerator, kitchenware, a microwave and a toaster. The suite provides a tea and coffee maker, a dining area, a wardrobe, a flat-screen TV, as well as garden views. The unit offers 1 bed.

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Family Suite

2 × Extra-large double bed (Super-king size)30 ㎡up to 8

Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The kitchen is fitted with a refrigerator, kitchenware and a microwave. Boasting a balcony with city views, this suite also offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

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King Suite with Balcony

1 × Queen bed28 ㎡up to 2

Featuring a private entrance, this air-conditioned suite is consisted of of a kitchen, 1 bedroom and 1 bathroom with a bath and a shower. The well-fitted kitchen features a refrigerator, kitchenware and a microwave. Boasting a terrace with garden views, this suite also offers a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

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Family Junior Suite

1 × Twin bed26 ㎡up to 2

The family room offers air conditioning, a private entrance, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

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Quadruple Room with Balcony

2 × Double bed26 ㎡up to 4

The quadruple room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

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Queen Suite

1 × Queen bed26 ㎡up to 2

Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The well-equipped kitchen features a refrigerator, kitchenware and a microwave. The suite provides a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe as well as garden views. The unit offers 1 bed.

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Standard Double Room with Two Double Beds

2 × Double bed26 ㎡up to 4

The twin room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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Deluxe Double Studio

2 × Double bed24 ㎡up to 4

Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.

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Deluxe King Suite

1 × Extra-large double bed (Super-king size)24 ㎡up to 4

Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite offers a tea and coffee maker, a dining area, a wardrobe, a sofa, as well as a flat-screen TV. The unit has 1 bed.

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Duplex Suite

2 × Double bed24 ㎡up to 6

Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a balcony, this suite also features a wardrobe, a tiled floor and a flat-screen TV. The unit has 2 beds.

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Hotel Castillo Del Mar - 5 Th Ave

Guest scores & sentiment

Room types · 11

Superior Studio

Superior Studio

Family Suite

King Suite with Balcony

Family Junior Suite

Quadruple Room with Balcony

Queen Suite

Standard Double Room with Two Double Beds

Deluxe Double Studio

Deluxe King Suite

Duplex Suite

Facilities · 42

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