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The Peninsula London

★★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageAll 84 facilities +
Review
Official

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a hair salon, and wedding services. Enjoy British cuisine at Brooklands, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in London? This hotel has facilities measuring 7492 square feet (696 square meters), including conference space. Limited parking is available onsite. Make yourself at home in one of the 190 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and Egyptian cotton sheets.

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Guest scores & sentiment

From 261 guest reviews · multi-source · as of 2026-07-11

Guests praise exceptional service, personalized care, spacious rooms, and prime location. Main complaints focus on poor spa experience (massage quality, ambiance), subpar room views, and pool/sauna issues.

Dimension scores · cross-source

Location10.0
Cleanliness9.8
Facilities9.6
Surroundings9.6
Service9.1
Value8.1
PraisedExceptional, personalized service · Spacious, luxurious rooms · Complimentary Rolls-Royce/Bentley transfers · High-quality dining
ComplaintsCramped spa and poor massage experience · Disappointing room views · Occasional tech device failures · Occasional facility malfunctions

KEYIdeal for those seeking luxury service. Confirm room views; spa expectations should be managed.

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