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Hotel Casa del Gobernador

★★★★·9.2/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Proposal/romance packages availableExpress check-outFree breakfast24-hour front deskLuggage storageExpress check-in/check-outAll 32 facilities +
Review
04

Guest scores & sentiment

From 137 guest reviews · multi-source · as of 2026-07-19

Guests praise the prime location, colonial charm, intimate atmosphere, and exceptional personalized service, especially the breakfast. Complaints focus on small/windowless rooms, tiny/broken pool, occasional poor staff attitude, and cleaning delays.

Dimension scores · cross-source

Location10.0
Service9.8
Facilities9.4
Cleanliness9.4
Surroundings9.4
Value9.0
PraisedExcellent location in historic walled city · Exceptional & personalized staff service · Charming colonial decor & clean, comfortable rooms · Excellent & varied breakfast
ComplaintsPoor lighting/hallway glare in some ground-floor rooms · Small on-site pool & limited jacuzzi function · Average soundproofing/some external noise · Slow late-checkout response/payment refund issues

KEYIdeal for culture seekers valuing service. Book higher floors for quiet, manage pool expectations, and monitor staff consistency.

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