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Tru By Hilton Jackson, Tn

★★★·9.0/ 10Excellent
TTru by Hilton·Hilton Honors·Hotels
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Lift / ElevatorExpress check-in/check-outFitness facilities (surcharge)Express check-inSecured parkingAll 8 facilities +
Review
Official

We’re conveniently located north of I-40 at exit 79. Our small-town feel packs a punch with attractions like historical museums, West TN Farmers Market, West TN Healthcare Sportsplex, and plenty of shopping and dining, all less than eight miles from our hotel. Enjoy free breakfast and WiFi, along with our 24-hour fitness center.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 113 guest reviews · multi-source · as of 2026-07-14

Guests praised friendly staff, cleanliness, and breakfast. Common complaints included significant highway noise, thin walls, and lack of in-room microwaves/coffee makers. Some noted inconsistent front desk service and minimalist furniture.

Dimension scores · cross-source

Location10.0
Service9.2
Facilities9.2
Cleanliness9.2
Surroundings9.2
Value8.7
PraisedFriendly staff · Clean environment · Delicious breakfast · Convenient location
ComplaintsHighway noise · Cheap furniture · Small room size · Poor soundproofing

KEYGood for value seekers. Request non-highway rooms for quiet. Bring own heating solutions if needed.

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