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Hotel Grand Phenix Okushiga

★★★★★·9.0/ 10Excellent
·Resorts
Offsite parking discounted rates availableSwimming poolFamily roomsLift / ElevatorLuggage storageFax/photocopyingAll 26 facilities +
Review
04

Guest scores & sentiment

From 146 guest reviews · multi-source · as of 2026-07-18

Guests praise the European ambiance, spacious rooms, attentive service, and high-quality dining, especially Italian cuisine. Common complaints include mediocre breakfast, inconsistent service, dated facilities, and noise insulation.

Dimension scores · cross-source

Wi-Fi10.0
Rooms9.9
Facilities9.4
Cleanliness9.4
Location9.1
Service9.0
Value8.2
Surroundings7.6
PraisedDiverse & delicious dining · Spacious & comfortable rooms · Attentive & friendly staff · Scenic views & relaxing onsen
ComplaintsUnclear nighttime access signage · Minor service oversights · Occasional disinfectant smell · Facility guidance needs improvement

KEYIdeal for travelers seeking high-end leisure, skiing, and fine dining. Avoid peak seasons for better service; expect modest breakfasts and note potential noise issues.

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