Name: The Hand & Sceptre by Innkeeper's Collection
Address: The Hand & Sceptre, London Road, Southborough, GB

04

Guest scores & sentiment

From 145 guest reviews · multi-source · as of 2026-07-18

Guests praised friendly staff, good food, and pleasant setting. Common complaints included road noise, outdated/dirty rooms (mold/stains), unreliable hot water, and inconsistent breakfast service.

Dimension scores · cross-source

Service8.0

Location8.0

Facilities7.4

Cleanliness7.4

Surroundings7.4

Value7.0

＋ PraisedFriendly and helpful staff · Good food and value for money · Clean and comfortable rooms · Friendly and attentive staff

－ ComplaintsRoad noise · Outdated facilities or poor maintenance · Hygiene issues · Unreliable hot water

KEYSuitable for those valuing service and food. Avoid road-facing rooms if noise-sensitive; verify room condition.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room (2 Adults + 2 Children)

1 × Double bed / 1 × Sofa bed25 ㎡up to 4

An private bathroom, flat-screen TV and tea/coffee making facilities are featured in these rooms. Includes a double sofa bed for children.

Rates / book on FlyerTrip →

Double Or Twin Room

1 × Large bed / 2 × Single bed20 ㎡up to 2

Featuring free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as wine/champagne for guests.

Rates / book on FlyerTrip →

Double Room

1 × Double bed20 ㎡up to 2

An private bathroom, flat-screen TV and tea/coffee making facilities are featured in these rooms.

Rates / book on FlyerTrip →

Standard Twin Room

2 × Twin bed20 ㎡up to 2

Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit offers 2 beds.

Rates / book on FlyerTrip →

F

Facilities · 32

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsParkingKid mealsOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningKey accessCCTV outside propertyInternet accessJapanese gardenOffsite parking discounted rates availableSecured parkingSelf parking (surcharge)Television in common areasWine release eventsFree wired internetHousekeeping on requestNon-smoking roomsRestaurantNon-smoking throughout

N

Nearby & map

DiningSights

1

Tallow

Modern Cuisine

£££

You'll get a warm and friendly welcome at this cosy neighbourhood restaurant run by experienced couple Rob and Donna. Situated overlooking the green at Southborough, it's a rustic, homely place with an intimate chef's table counter upstairs if you're looking for a special occasion. Time and care is poured into every well-constructed dish, with each one showcasing the kitchen's strong knowledge of culinary techniques while delivering bold, hearty flavours. Look out for seasonal desserts like sake-marinated Gariguette strawberries.

180m

2

Kentish Hare

Modern Cuisine

£££

Behind the clapboard façade sits a spacious bar with bookshelf wallpaper and a modern extension where you can watch the chefs cooking steaks on two Big Green Eggs. Care is taken both in sourcing and cooking, and dishes are boldly flavoured and well-presented. Simpler dishes are available on the bar menu.

1.4km

3

Thackeray's Restaurant

Modern British

£££

A softly illuminated clapboard house; the oldest in town and once home to the eponymous author. Classic dishes have modern elements and feature lots of different ingredients. The moody first floor private rooms showcase local art.

3.3km

4

The Counter by Robin Read

Modern British

££££

Considering its name, it may come as a surprise to learn that there are actually only four counter seats at this dark and moody restaurant on a leafy street. Those spots are very much the prized tickets however, as they give you a great view of the action and you'll be served by the eponymous chef himself. His cooking is rooted in local suppliers (and some produce from the kitchen garden), resulting in dishes that shine a spotlight on top-quality central ingredients like succulent Sussex chicken – even the wine list features some nearby growers. The service is personable and pleasingly relaxed

3.6km

1

2

3

4

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.