Name: Riviera Hotel Hartenbos
Address: Port Natal Avenue, Mossel Bay, ZA

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the location, friendly staff, and comfortable beds. Major complaints include missing showers/Wi-Fi in some rooms, outdated facilities with hygiene issues (mold, stains), inconsistent breakfast quality, insufficient parking, and noise.

Dimension scores · cross-source

Location8.9

Service8.1

Rooms8.0

Cleanliness7.9

Facilities7.7

Value7.5

＋ PraisedExcellent location · Friendly staff · Spacious and comfortable rooms · Great greenery and views

－ ComplaintsExtremely hard beds · Aging facilities/lack of shower or WiFi · Hygiene and cleaning issues · Average breakfast quality

KEYSuitable for those valuing location and service. Confirm shower/Wi-Fi availability, inspect room condition, and arrange parking in advance.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room

1 × Extra-large double bed (Super-king size) / 2 × Bunk bed18 ㎡up to 4

The family room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This family room has a seating area, an electric kettle, a TV with satellite channels and a patio. The unit has 3 beds.

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Apartment

1 × Double bedup to 6

This apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a seating area, a dining area, a wardrobe, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit has 5 beds.

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Apartment with Lake View

2 × Twin bedup to 8

This apartment comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with sea views, this apartment also features a washing machine and a flat-screen TV with satellite channels. The unit has 5 beds.

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Family Room

1 × Extra-large double bed (Super-king size) / 1 × Bunk bedup to 4

The fully equipped kitchenette has a refrigerator, a microwave and an electric kettle. This family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit has 2 beds.

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Suite

1 × Extra-large double bed (Super-king size)up to 2

This suite's special feature is the spa bath. The suite features 1 bedroom and 1 bathroom with a bath or a shower. The suite provides a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a sofa as well as an inner courtyard view. The unit offers 1 bed.

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Facilities · 23

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableSwimming poolFamily roomsParkingKid mealsOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasSanitized tableware & silverwareGuests can opt-out any cleaning services during stayGuest room sealed after cleaningPhysical distancing in dining areasProcess in place to check health of guestsDelivered food - securely coveredJapanese gardenExercise/lap poolOffsite parking discounted rates availableSwimming nearbyNon-smoking roomsRestaurant

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Nearby & map

Sights

1

Pinnacle Point

nature

small promontory south of Mossel Bay, South Africa

8.9km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.