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The Hugo - Hotel Concept Canterbury

8.8/ 10Recommended
·Hotels
Air conditioningFamily roomsParkingStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusAll 20 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests praised the central location, modern cleanliness, and comfortable showers. Main complaints involved small room size, lack of storage, and noise from nearby pubs/bars, though some found it acceptable.

Dimension scores · cross-source

Location9.5
Cleanliness9.3
Rooms9.2
Wi-Fi9.1
Facilities8.9
Value8.8
Service8.8
PraisedExcellent central location · Modern and clean rooms · High-quality coffee machine · Excellent shower facilities
ComplaintsSmall room size · Poor soundproofing · No kettle or tea provided · Noise from nearby pubs

KEYSuitable for those valuing convenience. Noise-sensitive guests should avoid weekends or bring earplugs; those with mobility issues should note steep stairs.

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