Name: Soulmate Hotel Erbil
Address: Bakhtiari Erbil Bakhtiary Du said, Quarter 40m Street Erbil Kurdistan, 44001, Erbil, IQ

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests praise friendly staff, excellent location, and value. Common complaints include poor breakfast quality or absence, unstable hot water, power outages, uncomfortable beds, and outdated facilities.

Dimension scores · cross-source

Service9.3

Wi-Fi9.2

Location9.0

Value8.6

Rooms8.4

Cleanliness8.3

Facilities8.1

＋ PraisedFriendly and professional staff · Good value for money · Good location · Excellent location

－ ComplaintsPoor cleanliness · Missing or poor quality breakfast · Facility issues (AC, showers) · Noise and smell from generator

KEYSuitable for those valuing service and location. Expect older facilities; verify hot water and power availability.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Economy Quadruple Room

4 × Twin bed / 2 × Twin bed / 1 × Queen bed25 ㎡up to 4

Offering free toiletries, this quadruple room includes a private bathroom with a bath, a bidet and slippers. The air-conditioned quadruple room offers a flat-screen TV, soundproof walls, a tea and coffee maker and a wardrobe.

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Budget Triple Room

3 × Twin bed / 1 × Twin bed / 1 × Queen bed23 ㎡up to 3

Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room features a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views.

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Budget Double Room

1 × Queen bed / 2 × Twin bed20 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room features a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views.

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Deluxe Double or Twin Room

1 × Extra-large double bed (Super-king size)20 ㎡up to 2

Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin/double room provides a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

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Economy Single Room

1 × Twin bed16 ㎡up to 1

Offering free toiletries, this single room includes a private bathroom with a bath, a bidet and slippers. This single room is air-conditioned and has a flat-screen TV, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 1 bed.

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Facilities · 81

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceCar hirePacked lunchesParkingCurrency exchangePrivate check-in/check-outShuttle service (additional charge)Concierge serviceGrocery deliveriesAllergy-free roomKid mealsPublic transport ticketsLower bathroom sinkEmergency cord in bathroomFruitsCoffee Shop on siteVisual aids: BrailleAuditory guidanceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessInternet accessExpress check-inNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableCasino nearbyBulk dispenser for toiletriesReception hallSnack bar/deliAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible

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Nearby & map

Sights

1

Citadel of Erbil

historic

citadel and archaeological settlement hill in Erbil, Iraqi Kurdistan

2.2km

2

Franso Hariri Stadium

culture

stadium in Erbil - Iraq

4.1km

3

Jalil Khayat Mosque

place_of_worship

modern mosque in Erbil

2.3km

4

St. Joseph's Cathedral, Ankawa

place_of_worship

Chaldean Catholic cathedral in Erbil, Iraqi Kurdistan

2.2km

5

Kurdish Textile and Cultural Museum

museum

museum in Iraqi Kurdistan Region about Kurdish heritage

2.3km

6

Sami Abdulrahman Park

park

Sami Park

1.9km

7

Erbil Civilization Museum

museum

archaeological museum in Kurdistan Region, Iraq

3.7km

8

Khalidiya Khanqah Mosque and Tekke

place_of_worship

sufi lodge and mosque located in Iraqi Kurdistan

2.5km

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.