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Hotel Rezidenca Desaret

★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableAir conditioningFamily roomsExpress check-in/check-outSoundproof roomsParkingAll 36 facilities +
Review
Official

The NH Collection Palacio de Burgos hotel, formerly known as NH Palacio de la Merced, has a fascinating 500-year history and an elegant Gothic, yet modern atmosphere. The hotel enjoys a premium location right by the Arlazón River and the UNESCO-protected Burgos Cathedral. You can also easily walk to the Palacio de Congresos exhibition center and the Museum of Human Evolution. Each one of the 110 spacious rooms enjoys lots of natural light and is decorated with dark wood furniture, a neutral color palette, and finished with parquet floors. Enjoy luxurious touches like our ultra-comfortable mattresses, pillow menus, NH Collection toiletries, and rain-effect showers in each room. NH Collection Palacio de Burgos serves a delicious breakfast that offers a wide variety of options for any taste, including gluten-free and vegetarian alternatives. These come accompanied by fragrant coffees, teas, and freshly squeezed juices. The in-house Palacio de la Merced restaurant prepares delectable Castilian specialties or for something more casual enjoy a light meal and a cocktail at our chic lobby bar. We have prime spaces for functions, including 10 meeting rooms for up to 1000 people, and dedicated events coordinators who will arrange every aspect of your event in minute detail.

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Guest scores & sentiment

From 251 guest reviews · multi-source · as of 2026-07-11

Guests praise the central location, renovated rooms with stunning balcony views, and excellent breakfast. Staff are helpful. Cons include small room sizes, lack of elevators for luggage, ongoing construction noise, thin walls, and minor facility issues.

Dimension scores · cross-source

Location10.0
Cleanliness9.4
Facilities9.2
Surroundings9.2
Value9.1
Service9.1
PraisedPrime location with stunning views · Attentive and friendly service · Delicious and abundant breakfast · Modern and clean facilities
ComplaintsSome rooms are small · Missing hangers or safes · Construction noise or odors · Occasional maintenance issues

KEYIdeal for those valuing views and location. Note the lack of elevators for luggage and potential construction noise. Check room size if mobility is a concern.

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