Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests consistently praise the stunning infinity pool with ocean views, tranquil gardens, and exceptionally attentive staff. The abundant breakfast is also highly rated. Main drawbacks include difficult beach access via a ladder, poor sand quality, limited nearby dining/shops, and some dated room facilities or low water pressure. Overall, it offers a peaceful retreat best suited for relaxation rather than beach activities.

Dimension scores · cross-source

Service9.5

Rooms9.2

Value9.1

Cleanliness9.1

Location8.9

Facilities8.9

Wi-Fi7.9

＋ PraisedAttentive & personalized staff service · Tranquil oceanfront setting & grounds · High-quality dining & breakfast · Relaxing & peaceful atmosphere

－ ComplaintsCompact & slightly aging rooms · Inconsistent shower water pressure & temperature · Occasional noise insulation issues · Average beach & difficult water access

KEYIdeal for travelers seeking tranquility and excellent service. Not recommended for beach swimmers or those wanting vibrant nightlife; expect slightly dated rooms and limited beach access.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Standard Double Room

1 × Queen bed21 ㎡up to 2

This double room's standout feature is the infinity pool. The double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

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Superior Double or Twin Room

1 × Queen bed / 2 × Twin bed21 ㎡up to 3

Air-conditioned rooms with private terrace overlooking Lombok Strait with facilities including a wardrobe, desk, personal safety box and private bathroom with shower.

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Facilities · 78

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableHealth or beauty spa nearbyAir conditioningSwimming poolLuggage storageSafety deposit boxFax/photocopyingCar hireMassage servicesParkingTerraceCurrency exchangePrivate check-in/check-outConcierge serviceInfinity poolOutdoor furnitureFruitsSpa/wellness center servicesBeauty ServicesManicurePedicureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayPhysical distancing in dining areasKey accessCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyMobile app for room serviceInternet accessJapanese gardenFishing nearbyExercise/lap poolNo accessible train station shuttleOffsite parking discounted rates availablePool sun loungersScuba diving on siteSecured parkingSelf parking (surcharge)Bicycle-friendly propertyBeach yoga on siteBeach umbrellasBeach toysSnorkeling on siteBeach club nearby (surcharge)Spa tub (surcharge)Supervised childcare/activitiesSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleWater sports equipmentWine release eventsFree wired internetHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

Sights

1

Ujung Water Palace

park

former royal palace in Karangasem, Bali

9.1km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.