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Hotel Puerta Chichen

★★★★·9.0/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolLuggage storageAll 91 facilities +
Review
04

Guest scores & sentiment

From 229 guest reviews · multi-source · as of 2026-07-12

Guests praise the strategic location near Chichen Itza, friendly multilingual staff, and excellent restaurant. Common complaints involve weak/no Wi-Fi in rooms, poor soundproofing, and basic amenities lacking fridges.

Dimension scores · cross-source

Value9.5
Location9.4
Cleanliness9.2
Service9.0
Facilities8.6
Surroundings8.6
PraisedConvenient location near Chichen Itza · Large and popular pool · Friendly and helpful staff · Delicious restaurant food
ComplaintsWeak Wi-Fi limited to lobby · Uncomfortable beds or poor soundproofing · Issues with insects · Limited parking space

KEYIdeal for early Chichen Itza visits. Request garden-side rooms for quiet; those needing reliable Wi-Fi should be cautious.

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