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Lakeside House Hanoi

8.6/ 10Recommended
·Apartments
Air conditioningFamily roomsLuggage storageExpress check-in/check-outCar hireParkingAll 38 facilities +
Review
04

Guest scores & sentiment

From 79 guest reviews · multi-source · as of 2026-07-21

Guests praise the quiet lakeside location, helpful staff, and value. Common complaints include poor hygiene (mold, cleaning issues), thin walls causing noise, lack of windows in some rooms, and occasional AC failures.

Dimension scores · cross-source

Service8.9
Location8.7
Value8.4
Rooms8.2
Cleanliness8.2
Surroundings8.0
Facilities7.9
Wi-Fi6.2
PraisedTranquil lakeside location, walkable to major attractions · Friendly and helpful staff offering practical advice · Comfortable bedding and generally spacious rooms · Convenient nearby dining and good value for money
ComplaintsPoor soundproofing, easily disturbed by neighboring rooms, corridors, or street noise · Some rooms lack windows and ventilation, leading to dampness and mould · Inconsistent housekeeping, with reports of unchanging linens or cleaning oversights · Booking mismatches, where lake-view rooms are replaced with windowless ones

KEYSuitable for budget travelers seeking quiet. Check for windows and hygiene standards before booking.

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