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voco Saranac Lake NY - Waterfront by IHG

★★★★·9.0/ 10Excellent
vvoco·IHG One Rewards·Hotels
2020 opened· 93 rooms· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorAll 76 facilities +
Review
Official

Voco Saranac Lake NY - Waterfront by IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at voco Saranac Lake NY - Waterfront by IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. At voco Saranac Lake NY - Waterfront by IHG, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 508 guest reviews · multi-source · as of 2026-07-05

Guests praise the lake views, new clean rooms, and location, with some staff being very helpful. Main complaints involve inconsistent service, management issues, cleanliness lapses in amenities, noise, and value concerns.

Dimension scores · cross-source

Cleanliness9.1
Location9.0
Facilities9.0
Surroundings9.0
Service8.4
Value8.1
PraisedExcellent lakefront location · Modern and clean rooms · Popular pool and hot tub · Most staff friendly and professional
ComplaintsInconsistent restaurant service · Poor soundproofing · Cleaning details need improvement · Prices considered high

KEYSuitable for those valuing views and new facilities. Verify service details beforehand; manage expectations regarding consistency.

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