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Swissôtel Makkah

★★★★★·8.9/ 10Recommended
·Hotels
2012 opened· 1487 rooms· Check-in 4:00 PM / out 12:00 PM
Annual carbon offsetsSustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersAll 69 facilities +
Review
Official

Swissotel Makkah provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers car hire amenities to assist you in discovering your desired offerings in Mecca. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and blackout curtains, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Swissotel Makkah as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary needs can enjoy various culinary choices at Swissotel Makkah, providing kosher and halal alternatives. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Swissotel Makkah. Unwind effortlessly each day by exploring the salon, conveniently situated within the hotel.

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Guest scores & sentiment

From 564 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location near Masjid Al-Haram and Kaaba views, spacious clean rooms, and generally helpful staff. Common complaints include slow elevators, long check-in queues, mediocre breakfast variety, and occasional facility maintenance issues.

Dimension scores · cross-source

Surroundings9.6
Location9.2
Cleanliness9.0
Service8.8
Facilities8.8
Rooms8.3
Value8.0
PraisedPrime location near Haram · Excellent and helpful staff · Clean and comfortable rooms · Stunning views
ComplaintsSmall room size · Toilets prone to clogging · Breakfast lacks SE Asian options · Unfriendly reception/security staff

KEYIdeal for those prioritizing location and Kaaba views. Expect elevator waits and moderate breakfast standards.

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