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Hampton Inn and Suites New Hartford/Utica

★★★·9.2/ 10Excellent
HHampton by Hilton·Hilton Honors·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolBBQ facilitiesLift / ElevatorAll 61 facilities +
Review
Official

Nestled in the picturesque Mohawk Valley, the Hampton Inn and Suites New Hartford offers a new standard of hospitality. Our dedicated staff and remarkable orchard setting ensure a delightful stay. Conveniently located near Hartford, Par Technologies, downtown Utica, and various business parks, our hotel is ideal for business travelers, providing free Wi-Fi and a business center. Families visiting Hamilton College, SUNY Institute of Technology, or Utica College will appreciate our proximity to these institutions. Art enthusiasts can explore the Munson-Williams-Proctor Arts Institute, while families can enjoy the Children's Museum, Utica Zoo, or our indoor heated pool. Shopping destinations like Sangertown Square Mall and Consumer Square are also nearby. Golfers can access several courses, including those at Turning Stone Resort Casino. After a busy day, unwind at the nearby Café Florentine, offering coffee, pastries, and panini. Whether you're visiting for work, leisure, or the Utica Boilermaker 15K, the Hampton Inn and Suites New Hartford is the perfect choice.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 269 guest reviews · multi-source · as of 2026-07-11

Guests praise the exceptional staff service, high cleanliness standards, and abundant breakfast. Common complaints include aging facilities (AC issues, low water pressure), poor soundproofing causing noise disturbances, and occasional maintenance lapses like cloudy pool water or missed room cleaning.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Cleanliness8.0
Facilities7.0
PraisedFriendly and helpful staff · Spacious and clean rooms · Delicious and varied breakfast · Kids love the pool and outdoor areas
ComplaintsPoor soundproofing · Beds too hard · Inconsistent breakfast quality · Booking communication errors

KEYSuitable for families and business travelers valuing service. Check room condition and soundproofing upon booking.

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