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InterContinental Shanghai Harbour City by IHG

★★★★·9.1/ 10Excellent
IIHG Hotels & Resorts·IHG One Rewards·Hotels
Sustainability/community reinvestment (10% revenue or more)No single-use plastic strawsMeeting roomsFitness facilities24-hour front deskGardenAll 32 facilities +
Review
01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

InterContinental Shanghai Harbour City · IHG钻石入住报告(2024年2月)

  • 订的基础房,升级为双床湖景阳台房
  • 2pm
  • 服务一般,因为人很多,checkin的时候排长队
2025-01-11

抹茶布丁 · 2025-01-11 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 226 guest reviews · multi-source · as of 2026-07-12

Guests praise the upgraded design, lake views, and attentive service, ideal for relaxation. Main complaints include remote location, long travel time to downtown, and minor facility issues like AC leaks or non-functional fridges.

Dimension scores · cross-source

Service9.9
Location9.9
Rooms8.4
Cleanliness8.3
Facilities8.2
Value7.7
PraisedBeautiful lake views · Attentive service · High-quality dining · Astronomy-themed rooms
ComplaintsFar from city center · Mosquitoes · Minor facility issues · Slightly high price

KEYSuitable for self-driving vacations or visiting nearby attractions. Note the remote location and allow ample travel time.

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