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Aulani, A Disney Resort And Spa

★★★★·9.2/ 10Excellent
·Resorts
Check-in 03:00 PM / out 11:00 AM
ClubhouseFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureBBQ facilitiesLift / ElevatorAll 51 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The resort offers taxi, car hire and shuttle amenities for your ease in navigating around Kapolei (HI). When arriving by car, take advantage of the resort's convenient on-site parking facilities. The resort offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by resort ensures your cherished travel garments stay spotless and accessible. The resort's room service ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. Smoking is permitted solely in the specified smoking zones allocated by resort. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, a refrigerator and a coffee or tea maker is conveniently available for your use. Start your day stress-free at Aulani, A Disney Resort And Spa as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the resort offering vending machines. Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment. Throughout the day, engage in the entertaining activities available at Aulani, A Disney Resort And Spa. Make sure to discover the readily available beach at resort. Unwind and conclude each day delightfully by stopping by massage, hot tub, salon, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at resort and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at resort's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.

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Guest scores & sentiment

From 424 guest reviews · multi-source · as of 2026-07-06

Guests praise the Polynesian design, Disney-level service, and family amenities. Common complaints include high prices, severe crowding during peak seasons, mediocre food quality, and occasional service issues.

Dimension scores · cross-source

Cleanliness9.4
Facilities8.9
Service8.8
Surroundings8.8
Location8.6
Value7.3
PraisedAbundant Disney character interactions · Excellent pool and beach facilities · Reassuring multilingual service · Fulfilling on-site activities
ComplaintsHigh cost and value concerns · Inconvenient remote location · Poor soundproofing · Maintenance issues like power trips

KEYBest for families and Disney fans; arrive early for pool chairs, manage food expectations, and consider noise levels if not traveling with kids.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient?
Located near the serene Ko Olina Lagoons (Location score: 8.6). However, it is somewhat remote, and guests recommend renting a car as shopping options nearby are limited.
familyIs this hotel suitable for families with children? What amenities are available?
Highly recommended. It features a playground, supervised childcare, water park access, and beach activities. While Disney-level service is praised, pool chairs can be scarce during peak seasons.
diningHow is the dining experience? Is it expensive?
Offers restaurants, room service, and a coffee shop. Guests note inconsistent food quality and high prices, with some activities requiring extra fees.
roomAre the rooms spacious and comfortable? How is the soundproofing?
Rooms are generally spacious and comfortable (Facilities score: 8.9) with Polynesian decor. However, some guests reported poor soundproofing and basic amenities in certain rooms.
serviceWhat is the level of service like?
Service is highly praised with a dimension score of 8.8. Staff are enthusiastic and professional, offering Disney-level interactions. Despite occasional errors, overall satisfaction is high.
policyWhat are the check-in and check-out times? Are pets allowed?
Check-in is at 15:00 and check-out at 11:00. Pets are not allowed. Express check-in/out and luggage storage are available.
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