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Hotel Trusty Nagoya Shirakawa

★★★★·9.1/ 10Excellent
·Hotels
1973 opened · 2016 renovated· 105 rooms· Check-in 03:00 PM / out 11:00 AM
Air conditioningLift / ElevatorLuggage storageFax/photocopyingIroning serviceMassage servicesAll 31 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Hotel Trusty Nagoya Shirakawa. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Nagoya becomes even more accessible, thanks to the taxi amenities provided at the hotel. Guests can avail parking facilities at the hotel. Reception assistance is offered at the hotel featuring luggage storage. At the hotel, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. For visitors wishing to smoke, designated smoking zones can be found. At Hotel Trusty Nagoya Shirakawa, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. A few accommodations within Hotel Trusty Nagoya Shirakawa offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, bottled water and instant coffee is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. At Hotel Trusty Nagoya Shirakawa, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting massage before you depart.

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Guest scores & sentiment

From 295 guest reviews · multi-source · as of 2026-07-10

Guests praise spacious, modern rooms and helpful staff. Common complaints include the 2nd-floor reception requiring manual escalator reversal for descent, inconsistent renovation across floors, and rare hygiene or parking issues.

Dimension scores · cross-source

Surroundings9.4
Cleanliness9.0
Service8.9
Value8.8
Facilities8.5
Location8.2
Rooms7.7
PraisedSpacious and comfortable rooms · Friendly and professional staff · Good value for money · Convenient surroundings
ComplaintsInconvenient luggage handling at checkout · Cold boxed breakfast only · Smoke or unpleasant odors in rooms · Strict parking height restrictions

KEYIdeal for value seekers wanting space. Bring extra key cards, check luggage logistics for the 2nd-floor lobby, and confirm parking.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located 2km from JR Nagoya Station, near Fushimi Subway (5-min walk) and Sakae area. Rich amenities nearby but requires short transit.
serviceWhat is the front desk service like? Any special features?
Service score is 8.9; staff are praised for being helpful and multilingual. Note: Reception is on the 2nd floor; descending escalator requires manual request.
roomAre the rooms spacious? What facilities are provided?
Rooms are generally spacious and modern with AC, free WiFi, fridge, and Nespresso machine. Some older rooms may have dim lighting or aging fixtures.
diningWhat are the breakfast and dining options?
Features Rose Room (Western) and Takumi (Japanese). Business guests note limited breakfast options that often sell out; not buffet style.
familyIs this hotel suitable for families with children?
Children allowed. Rooms are spacious, but the 2nd-floor reception lacks a downward elevator, making stroller access difficult. Request non-smoking rooms carefully.
businessIs it convenient for business travelers?
Convenient near Sakae and stations. Main drawbacks: limited breakfast, occasional AC/hot water issues, and potential noise from nearby dance studios.
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