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Hotel Okaan

★★★★★·7.6/ 10Good
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsAll 77 facilities +
Review
Official

Nestled in the Yucatan jungle near the mystical pyramids of Chichen Itza, this hotel seamlessly blends modern amenities with Mayan architecture. The 22 deluxe rooms, built in 2010, offer a tranquil escape surrounded by lush greenery. Each room features individually controlled air conditioning, a fan, hot and cold water, an en-suite bathroom, internet access, a safe, and a private balcony or terrace. Guests can enjoy a refreshing dip in the ozonated outdoor pool, rejuvenate at the medical spa with massage treatments, or savor delicious meals at the on-site restaurant with à la carte lunch and dinner options. Additional amenities include a 24-hour reception, conference facilities, laundry service, and a car park. The nearest bus station is approximately 4 km away.

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Guest scores & sentiment

From 491 guest reviews · multi-source · as of 2026-07-05

Guests praise the secluded jungle setting, unique design, friendly staff, and delicious food, with convenient access to Chichen Itza. Major complaints include a rough access road, aging facilities requiring maintenance, cleanliness issues in some rooms, insects, and poor Wi-Fi connectivity in accommodations.

Dimension scores · cross-source

Location9.0
Value8.0
Service8.0
Cleanliness7.3
Facilities7.2
Surroundings6.6
PraisedJungle setting and tranquility · Proximity to Chichen Itza/Cenotes · Friendly and attentive staff · Delicious restaurant food
ComplaintsSevere disrepair and aging facilities · Bumpy and difficult access road · Insects and humidity in rooms · Dirty or closed pools

KEYSuitable for nature lovers accepting aged facilities and rough roads. Not recommended for those needing reliable Wi-Fi or pristine conditions.

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