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Pullman Jakarta Central Park

★★★★★·9.1/ 10Excellent
·Hotels
2011 opened· 317 rooms· Check-in 03:00 PM / out 12:00 PM
Sustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsNo single-use plastic stirrersAll 88 facilities +
Review
Official

A 5-star Hotel in Podomoro City, West Jakarta & adjacent to Central Park Mall. 317 beautiful guestrooms & Suites, featuring Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9 meeting & conference venues hosting up to 5, 000 delegates, and the relaxing Fit & Spa. Ideal for business & leisure travelers with its pop-art interior design. 25 mins from & to Soekarno-Hatta International Airport & 15-min convenient access to Sudirman Central Business District

04

Guest scores & sentiment

From 485 guest reviews · multi-source · as of 2026-07-05

Guests praise the strategic mall-connected location, warm staff service, and comfortable beds/breakfast. Complaints focus on outdated room facilities, poor soundproofing, AC issues, and occasional billing errors.

Dimension scores · cross-source

Surroundings9.2
Location9.1
Service8.9
Cleanliness8.9
Facilities8.7
Rooms8.3
Value8.1
PraisedPrime location, convenient shopping and dining · Enthusiastic and professional service · Convenient transport, close to airport · Artistic design aesthetic
ComplaintsSmall room size · Expensive breakfast or not included · Average soundproofing · Some facilities outdated or cold style

KEYIdeal for shoppers and business travelers. Verify room details regarding soundproofing and facility condition beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Excellent location (9.1/10), directly connected to Central Park Mall. Airport shuttle available with 24-hour multilingual front desk support.
diningWhat is the breakfast like? What dining options are there?
Highly rated, varied, and delicious breakfast starting at 6 AM. Collage All Day Dining offers international cuisine, plus a bar and 24-hour room service.
businessIs it suitable for business trips? How are the meeting facilities?
Ideal for business travelers with 5,167 sq ft of adaptable meeting space. Business guests highly appreciate the executive lounge and attentive staff service (8.9/10).
familyAre children allowed? Are there family-friendly facilities?
According to policy, children are not allowed. Please verify specific regulations before booking to avoid inconvenience.
roomHow comfortable are the rooms? What are the pros and cons?
Beds are comfortable and rooms spacious with a 99% recommendation rate. However, some guests report poor soundproofing, AC issues, or outdated facilities.
serviceHow is the quality of service at the hotel?
Service scores 8.9/10. Guests consistently praise the warm, professional staff and high level of hospitality across all interactions.
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