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Pillows Grand Boutique Hotel Reylof Ghent

★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageAll 84 facilities +
Review
Overview · AI

Pillows Grand Boutique Hotel Reylof Ghent is a four-star boutique hotel located in the heart of Ghent, Belgium, and part of the Mr & Mrs Smith collection. Its prime location offers convenient access to local attractions and transportation hubs, making it an ideal base for exploring the city. The hotel features elegantly designed rooms that blend modern comfort with distinctive architectural aesthetics. Guests can enjoy a range of facilities including an indoor pool, spa, fitness center, on-site restaurant, and free internet access, along with room service. Dining experiences are highly regarded, particularly the high-quality breakfast. Reviews highlight the warm and professional service, contributing to a welcoming atmosphere. However, some guests note that parking fees are expensive, soundproofing in certain rooms could be improved, and the pool area is small or occasionally has low water temperatures. Maintenance issues have also been mentioned by a few visitors. This hotel is well-suited for frequent travelers and leisure guests who value design, attentive service, and a central location. It appeals especially to those seeking a refined boutique experience in Ghent, balancing luxury amenities with practical considerations regarding cost and facility size.

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Guest scores & sentiment

From 573 guest reviews · multi-source · as of 2026-07-04

Guests praise the historic elegance, exceptional service, and excellent breakfast. Key complaints include high parking fees, small/cold spa pools, and occasional issues with room noise, maintenance, or cleanliness.

Dimension scores · cross-source

Cleanliness9.5
Facilities9.4
Surroundings9.4
Value9.0
Service9.0
Location9.0
Rooms8.4
PraisedExceptional and warm service · Delicious and abundant breakfast · Beautiful historic architecture and design · Comfortable and quiet rooms
ComplaintsExpensive parking fees · High breakfast prices · Small and cold pool · Some maintenance issues

KEYIdeal for design-focused travelers. Check parking costs, choose rooms carefully for noise sensitivity, and verify spa conditions.

FAQ · grounded in hotel data & reviews

locationIs the location convenient and how is the nearby transport?
With a location score of 9.0, guests praise its walkability. The tour desk and public transport ticket services make travel very convenient.
diningHow is the breakfast quality and what dining options are available?
Breakfast is highly praised. LOF serves international cuisine, while The Living Bistro offers a relaxed vibe. Families love the welcome gifts, though some find prices high.
coupleIs this hotel suitable for couples?
Highly recommended. 326 couples praised the historic elegance, quiet rooms, and exceptional service. With a 99% recommendation rate, it's ideal for romance.
familyIs the hotel family-friendly? What special features are there?
Very welcoming with kid meals and welcome gifts like books and robes. 60 families praised the SPA and comfort. Note that soundproofing varies, so confirm room type.
businessHow is the experience for business travelers?
Business travelers appreciate the quiet environment and professional service. Express check-in/out and luggage storage are available. Some noted maintenance issues and wait times.
roomWhat are the room facilities and services like?
Cleanliness scores 9.5, with Nespresso machines and smart TVs. Some guests noted unstable WiFi or soft beds, so contact the hotel for specific needs.
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