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Best Western Plus Au Grand Saint Jean

★★★★·8.4/ 10Recommended
BBest Western Plus·Best Western Rewards·Hotels
Check-in 03:00 PM / out 11:00 AM
Air conditioningFamily roomsLuggage storageExpress check-in/check-outFacilities for disabled guestsParkingAll 35 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. The hotel offers reception assistance, including express check-in or check-out, to ensure guest satisfaction. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

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Guest scores & sentiment

From 515 guest reviews · multi-source · as of 2026-07-05

Guests praise the central location and private parking. Staff are generally helpful. Common complaints include poor soundproofing, worn facilities like carpets, and inconsistent breakfast management.

Dimension scores · cross-source

Location9.0
Service8.6
Cleanliness8.0
Surroundings8.0
Value7.9
Facilities7.1
PraisedExcellent central location · Friendly and professional staff · Convenient parking · Clean and tidy rooms
ComplaintsExpensive and inconsistent breakfast · Poor soundproofing · Small or faulty bathrooms · Outdated facilities and maintenance

KEYGood for drivers. Avoid if noise-sensitive; verify room condition.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?
Located in the heart of Beaune, it offers easy walking access to attractions and shopping. The location dimension scores 9.0, highly praised by guests.
diningHow is the breakfast? Is it included?
A daily buffet is served with various options. However, some guests note inconsistent quality and management issues, with couples finding it less cost-effective.
facilityDoes the hotel have parking? Is it free?
Private parking is available but incurs a surcharge. This convenience is frequently highlighted as a major pro by guests, especially those driving.
roomHow is the soundproofing?
Poor soundproofing is a common complaint. Guests, particularly business travelers and couples, report noise disturbances, so request a quiet room if sensitive to sleep.
serviceAre the staff friendly?
Most guests praise the friendly and helpful staff, with a service dimension score of 8.6. However, a few reports mention cold attitudes, so experiences may vary.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 11:00. Express services are available, but the front desk has limited hours, so plan your arrival accordingly.
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