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ibis Mumbai Airport Hotel

★★★·8.0/ 10Recommended
·Hotels
2011 opened· 148 rooms· Check-in 02:00 PM / out 12:00 PM
Annual carbon offsetsSustainability/community reinvestment (10% revenue or more)Pet grooming servicesComprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationAll 73 facilities +
Review
Official

The ibis Mumbai Airport hotel is conveniently located near Bandra Kurla Complex (BKC), BEC, Bandra, and both Mumbai airports—the Domestic Terminal (5 minutes) and the International Terminal (12 minutes). A complimentary shared shuttle service is available to and from both airports with select packages, ensuring you'll never miss a flight. Spice IT restaurant offers an extended breakfast service and 24/7 global cuisine, while the Hub bar provides a wide selection of beverages and fun games. Stay connected with complimentary high-speed Wi-Fi.

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Guest scores & sentiment

From 506 guest reviews · multi-source · as of 2026-07-05

Guests praise the convenient location, extensive breakfast, and specific friendly staff. Common complaints include rude receptionists, outdated rooms, poor Wi-Fi, and booking communication errors.

Dimension scores · cross-source

Location8.8
Surroundings8.2
Service7.8
Cleanliness7.8
Rooms7.4
Facilities7.1
Value7.0
PraisedConvenient location · Good value for money · Friendly staff · Delicious breakfast
ComplaintsSmall rooms · Hygiene issues · Slow service · High prices

KEYSuitable for transit/budget travelers. Confirm bookings early, manage expectations for room condition, and request specific praised staff.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient?
Yes, with a location score of 8.8, it is near Terminal 1 and offers 24-hour airport shuttle service.
diningHow is the breakfast and what are the hours?
Breakfast is highly praised for its variety and taste, served daily from 5 AM to noon for a surcharge.
pros_consWhat is the overall guest review and what are the pros and cons?
Recommendation rate is 99% with an 8.0 average. Pros: location, breakfast, friendly staff. Cons: rude reception, outdated rooms, poor Wi-Fi.
roomHow are the room size and facilities?
Room score is 7.4. Facilities include fridges and LCD TVs, but many guests find rooms small with occasional hygiene or odor issues.
policyAre pets allowed?
Yes, pets are allowed. The hotel provides pet grooming services and food/water bowls.
serviceIs the front desk service good?
Mixed reviews. Some staff are praised for being friendly, but others complain about rude attitudes and communication errors.
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